About us

We believe that great ideas and successful organisations are driven by empathy for and partnerships with customers.

Kairos Now is a boutique design thinking consultancy that supports healthcare businesses with insights, tools and coaching that can drive real solutions and opportunities to improve patient outcomes and differentiate your organisation.

By using human-centred design we help you to identify, develop and deploy innovations that lead to a competitive advantage and create real value for your customers, consumers and their families.

We do this by creating environments, opportunities and conversations of discovery. We work with you to reframe the problem you really need to solve. We help you to build empathy so that you can understand your customer better; and we experiment in a test and learn environment to minimize risk and maximize innovation.

Make today your opportune moment to make a difference